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Getting Started

A Plan To Succeed

It’s What Keeps Our Customers Coming Back

Each client and project is unique but giving exceptional customer service is always a constant at Old Port Specialty Tile. Over the years we have established relationships with trusted vendors whose products are second to none in beauty and quality. By attending industry trade shows and seminars we are able to ensure that we continue to grow our knowledge base and product offerings.

We strive to keep our showroom fresh with an extensive range of handmade ceramic tile, natural stone, glass tile, mosaics and porcelain.

Our Process

How We Work With You

We are committed to guiding our clients through the tile selection of any project with ease and understanding of our process. Communication is crucial to any successful collaboration. The following steps assist our clients in knowing what to anticipate as they move through each phase.

Appointment

To ensure the best and most efficient experience please schedule an appointment with one of our knowledgeable team members.

Idea

Do you have vision or concept in mind? A great design starts with a simple idea.

Support

With endless design choices, let us guide you through your decisions. Hand in hand we are here to help you create stunning tile concepts.

Estimate

Once quantities or measurements have been calculated an estimate of materials will be submitted for your consideration. Due to the complexity of some projects, there may be several revisions and/or changes prior to finalizing your order.

Finalize Order

Together we have discussed each detail, confident in your vision and you are ready to check tile off your list. Our team will process your order with precision, ensuring that all products arrive on time with open communication.

Install

Are you excited to see your space come to life?

Celebrate

It’s done! It’s stunning! It’s better than you imagined! Pop the bubbly; invite your friends and family to show off your new space! Take a deep breath and enjoy!

Let’s Get Started

Our Services

Concierge Service at Every Level

Project Management

Do you have an upcoming tile project and you’re not sure where to start? Our team specializes in one-on-one appointments, where we get to know your project needs. Our Project Managers organize, plan and coordinate your job from start to finish. Our knowledge of the most innovative tile designs and installation methods is crucial while working with specialty materials. We have become a resource for homeowners and building professionals who expect dependable management services.

Support Service

  • Attention to Technical & Finishing Details
  • Communicating Directly With Contractors
  • Accurate Budgeting & Estimating
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Vision Development

Know what you want and need our help bringing it to life? Let us take the reins to ensure your tile project is accomplished how you envisioned.

Selection Service

  • Creative and Knowledgeable Team
  • Extensive Sample Library
  • Individual Concepts
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Professional Installation

If you want your project to look like a magazine quality photograph, then entrust our skilled and knowledgeable craftsmen to handle every step.  Installation is the final phase where your hard work becomes the dream space you are excited to see complete. Hours of planning have brought you to this point and the quality of the installation can make or break the final product.

Installation Service

  • Insured Professional Installers
  • Cohesive Installation Paperwork
  • Schluter Shower System Certified
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Because You Deserve It

Exceptional Services

Every client who steps off the historic brick sidewalks of the Old Port through our door is greeted by a warm and welcoming team member that is eager to help. We are committed to offering our clients to best products, the best presentation and most importantly the best people. We are passionate about your unique project and look forward to the opportunity to earn your business.

Are you ready for our experts to help you with your project?

Homeowners

Dream Tile For Your Dream Home

Transforming your dream into reality starts right here. Our professional and educated team is ready to guide you down the right design path. We will ask you questions about your lifestyle and expectations of look, feel and maintenance.

We understand that you may not know exactly what you are looking for and are likely overwhelmed by the amount of options to choose from, that’s why our experienced team members will provide direction on materials and offer suggestions from the information we have gathered during our conversation.

We listen closely and hone into specific product lines to narrow the options down to what is best suited for your projects function and style. Our goal is to guide you in making confident decisions that help to create a cohesive space.

Get Started Today

Katie’s Tile Tips

Who doesn’t love a little insider tip?  View some short, yet informative videos that are sure to help you on your tile journey.

  • If you are working on a kitchen backsplash or bathroom renovation, you should give yourself two to three months for browsing, selection, finalizing and shipping. Come into the showroom to see our offerings and bring samples back to your home or project.
  • Normal lead times for products that are ready-to-ship will be about 2-3 weeks.
  • The longest lead time for tiles will be around 8-12 weeks if you go with something handmade or special order. There are always exceptions and discussing your lead time with a team member will help them guide you to the right selection. To get the tile you really want, it’s almost never too early to start looking.
  • If you are working on new construction, it’s not too early to come a year or two years in advance. Start looking around and see what you like. It’s inevitable that you are going to have to make a lot of decisions in a new home. Don’t let being overwhelmed get in the way of getting what you really want and achieving the right look for your home. 


Katie’s Tile Tips updated Summer 2023

  • Tile is one of the most beautiful options you can choose, to cover your floor or walls. Tile has been around for thousands of years and has stood the test of time. Besides just being beautiful and stunning to look at, it’s also pet friendly, and we all love our pets.
  • Depending on how durable to want it to be, it’s also highly functional. There are not many materials you could use in a shower, being a wet area, that sees more water in a year than your roof sees.
  • You can customize tile to completely fit your personality and your lifestyle. There are just so many possibilities with it!

Katie’s Tile Tips updated Summer 2023

  • We all know cleaning grout can be frustrating. Grout has come a long way in the past few years. We use stain resistant and mold/mildew resistant grout on every project we install.
  • There is a large spectrum of grout colors for you to select from, including sparkly grout. Selecting grout colors is an important part of the project and can change the way the tile looks, as well as make tile installation come to life.
  • There are several different options for grout. You do not need to seal grout, but if your tile needs to be resealed then you can reseal your grout too.


Katie’s Tile Tips updated Summer 2023

  • There is no right answer to this question, but we think it’s working with a professional in the industry.
  • There are so many options, as well as customizable options, that unless you are talking with someone who has experience and knows what’s available, you might end up with something that you don’t love or is a safe choice.
  • Talking with someone who has knowledge will help you expand not only your search but your imagination. Take the opportunity to be a little bolder and find something that fits your personality.


Katie’s Tile Tips updated Summer 2023

  • We encourage everyone to come into the showroom to walk around and give yourself plenty of time to absorb all that we have to offer. Just getting ideas and inspiration may help you move in the right direction.
  • We recommend setting up an appointment to go over selection options with a professional, who can make sure you are picking the right material for your application.
  • There are a lot of little details that go into your tiling projects that you may not have thought of, so let us take care of it for you. We want to make sure everything is checked off your list and that your project will run as successfully as possible.


Katie’s Tile Tips updated Summer 2023

How much time should I plan on for my project?

Why choose tile?

Lets talk about grout.

How do I choose the right tile for my project?

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